Myntra Recruitment  2023

The Customer Success Manager is responsible for supporting the Customer Care in the day-to-day management of Myntra's social media channels.

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Responsibilities:

• Build and maintain strong relationships with customers, understanding their needs and goals, and providing them with the support and guidance they need to succeed.
• Onboard new customers and train them on how to use Myntra's products and services.
• Provide proactive support to customers, identifying and resolving potential problems before they impact their experience.
• Collaborate with other teams, such as sales and product, to ensure that customers are getting the most out of Myntra.

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Skills:

• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with customers.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent customer service skills.