Myntra Recruitment  2023

• We are looking for a highly motivated and customer-oriented Customer Support Executive to join our team. The ideal candidate will have excellent communication and interpersonal skills and be able to provide excellent customer service to Myntra's customers. The Customer Support Executive will be responsible for a variety of tasks, including:

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Responsibilities:

• Answer customer queries and resolve customer issues, such as understanding the customer's issue, providing the customer with the information or assistance they need, and resolving the customer's issue
• Provide information about Myntra's products and services, such as understanding the customer's needs, providing the customer with information about the products and services that are available, and answering the customer's questions
• Process customer orders and returns, such as understanding the customer's order, processing the order, and handling any returns
• Handle customer complaints, such as understanding the customer's complaint, investigating the complaint, and taking steps to resolve the complaint.

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Skills:

• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to remain calm under pressure
• Ability to work long hours, including nights and weekends