Position title
Paytm Careers 2023 - Job Change - Customer Service Manager Post
Job Location
India
Remote work from: IND




Base Salary
Rs.13,500-Rs.18,800 Per month
Qualifications

Graduate, 12th Pass

Employment Type
Full-time




 

Description

Paytm Careers 2023

We are seeking highly motivated and experienced Customer Service Managers to join our team at Paytm. The ideal candidate will have a proven track record of success in leading and managing customer service teams, as well as a deep understanding of the customer experience.




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Responsibilities:

  • Develop and implement customer service strategies and initiatives
  • Lead and manage a team of customer service representatives
  • Ensure that customer service standards are met
  • Resolve customer issues in a timely and efficient manner
  • Track and analyze customer satisfaction metrics
  • Identify and implement opportunities for improvement




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Skills:

  • Bachelor's degree in Business Administration, Customer Service, or a related field
  • 5+ years of experience in a customer service management role
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office Suite
Important Links

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Date posted
September 30, 2023
Valid through
December 31, 2023
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Position: Paytm Careers 2023 - Job Change - Customer Service Manager Post

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