Indigo Jobs

Job Description: Receptionist

Position: Receptionist Location: C G S Colony, Mumbai Employment Type: Full-time

Company Overview: Indigo is a leading airline company providing domestic and international air travel services. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Receptionist at our C G S Colony office in Mumbai. As a Receptionist, you will be the first point of contact for our guests and visitors, providing excellent customer service and ensuring a positive and welcoming experience.

Indigo Careers

Responsibilities:

1. Greet and Welcome Guests: Provide a warm and friendly welcome to all guests, visitors, and employees entering the office. Ensure that guests sign in, provide necessary identification, and issue visitor badges as required.
2. Answer and Direct Calls: Handle incoming telephone calls in a professional and courteous manner. Direct calls to the appropriate individuals or departments and provide accurate information or assistance as needed.
3. Manage Front Desk Operations: Maintain a tidy and organized reception area. Ensure that the front desk is staffed at all times during office hours and manage visitor traffic to ensure a smooth flow of people in and out of the office.

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Skills and Qualifications:

• High school diploma or equivalent qualification.
• Proven experience as a receptionist or in a similar customer-facing role is preferred.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills with the ability to build positive relationships with guests, visitors, and colleagues.
• Professional and presentable appearance with a friendly and approachable demeanor.
• Proficiency in using office equipment, including telephone systems and computer software (e.g., MS Office).
• Strong organizational and multitasking abilities with the ability to prioritize tasks effectively.
• Attention to detail and a high level of accuracy in managing visitor records and other administrative tasks.
• Ability to work in a fast-paced environment and handle stressful situations with calmness and composure.
• Flexibility to work shifts, including evenings, weekends, and holidays as required.