Emirates Jobs

Job Title: Sales Executive - Emirates

Location: Central Police Lines, Hyderabad

Job Description:

As a Sales Executive at Emirates, you will play a vital role in promoting and selling Emirates' products and services to customers. Your primary objective will be to achieve sales targets, build strong customer relationships, and enhance brand loyalty. With your excellent sales skills, customer-centric approach, and knowledge of the travel industry, you will contribute to the growth and success of Emirates in the Hyderabad market.

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Responsibilities:

1. Sales and Revenue Generation: Proactively identify and pursue sales opportunities, including promoting Emirates' flight tickets, travel packages, and ancillary services. Meet and exceed assigned sales targets through effective customer engagement, lead generation, and conversion.
2. Customer Relationship Management: Establish and maintain strong relationships with customers, travel agencies, corporate clients, and other relevant stakeholders. Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the sales process.
3. Market Research and Competitive Analysis: Stay updated on market trends, competitor activities, and customer preferences. Analyze market conditions, customer feedback, and sales data to identify areas for improvement and propose strategies to enhance sales performance.

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Skills and Qualifications:

• Sales and Negotiation: Proven ability to drive sales, negotiate effectively, and close deals. Strong persuasive skills to communicate the value proposition of Emirates' products and services and overcome customer objections.
• Customer Service Excellence: Exceptional customer service skills with a focus on building rapport, understanding customer needs, and delivering personalized solutions. Ability to handle customer inquiries and complaints with professionalism, empathy, and a customer-centric approach.
• Travel Industry Knowledge: Familiarity with the travel industry, including airlines, travel agencies, and global distribution systems (GDS). Understanding of fare structures, ticketing procedures, and travel-related services is advantageous.