Air India Jobs

Job Title: Sales Officer

Location: Khera Khurd, Delhi

Job Description:

We are currently seeking a dynamic and results-driven individual to join our team as a Sales Officer at Air India's Khera Khurd office in Delhi. As a Sales Officer, you will be responsible for promoting and selling Air India's products and services to customers, maximizing revenue, and ensuring customer satisfaction. This is an exciting opportunity to work in the aviation industry and contribute to the growth of one of India's leading airlines.

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Responsibilities:

1. Outbound Calling: Make outbound calls to potential customers to promote Air India's services, including flight bookings, special offers, and travel packages. Engage in effective sales conversations, highlight the unique selling points of our airline, and convert leads into bookings.
2. Customer Relationship Management: Maintain a customer database and update customer information accurately. Build and nurture relationships with existing and prospective customers by providing excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
3. Sales Targets: Meet or exceed individual and team sales targets set by the company. Proactively identify sales opportunities, upsell additional services, and close sales to maximize revenue generation for Air India.

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Skills and Qualifications:

1. Persuasive Communication: Strong verbal communication skills to engage customers, present information persuasively, and overcome objections. Ability to build rapport quickly, actively listen to customer needs, and tailor sales pitches accordingly.
2. Resilience and Persistence: Resilient attitude to handle rejection and stay motivated in a target-driven environment. Persistence in pursuing leads, following up on inquiries, and converting potential customers into bookings.
3. Multitasking and Time Management: Efficiently manage multiple tasks and prioritize activities to maximize productivity. Ability to work under pressure, meet deadlines, and handle a high volume of calls effectively.