Flipkart Job

Job Description: Sales Operations Manager

Location: Basaveshwaranagar, Bangalore

Company Overview: Flipkart is a leading e-commerce marketplace in India, offering a wide range of products to millions of customers across the country. We are seeking a highly skilled and motivated Sales Operations Manager to join our team in Basaveshwaranagar, Bangalore. As a Sales Operations Manager, you will play a pivotal role in driving operational excellence and ensuring the smooth functioning of our sales processes.

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Responsibilities:

1. Sales Strategy and Planning: Collaborate with the sales leadership team to develop and implement effective sales strategies and plans. Analyze market trends, customer insights, and competitor activities to identify growth opportunities. Provide recommendations on sales targets, territories, and pricing strategies to optimize revenue generation.
2. Sales Process Optimization: Streamline and optimize sales processes to enhance efficiency and productivity. Identify areas for improvement and implement initiatives to automate and standardize sales operations. Develop and monitor key performance indicators (KPIs) to measure sales team performance and effectiveness. Provide regular reports and insights to the management team.
3. Sales Support and Enablement: Work closely with the sales team to provide support, guidance, and resources needed to achieve sales targets. Ensure proper training and onboarding of new sales representatives. Collaborate with cross-functional teams such as marketing, finance, and customer support to align sales initiatives and resolve any operational issues.

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Skills and Qualifications:

• Proven experience in sales operations or related roles, preferably in the e-commerce industry.
• Strong analytical and problem-solving skills to analyze sales data, identify trends, and make data-driven decisions.
• Excellent leadership and team management abilities to inspire and motivate sales teams.
• Proficient in using sales CRM systems and other sales enablement tools.
• Exceptional communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.