Air India Jobs

Job Title: Sales Person

Location: Kalyanpuri, Delhi

Job Description: Air India, a leading airline company, is seeking enthusiastic and customer-oriented Sales Persons to join our team in Kalyanpuri, Delhi. As a Sales Person, you will play a vital role in promoting and selling Air India's products and services to customers. Your excellent communication skills, sales acumen, and passion for customer satisfaction will contribute to the success and growth of Air India. This is an exciting opportunity for individuals who enjoy working in a dynamic and fast-paced environment.

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Responsibilities:

1. Sales and Customer Service: Interact with customers to understand their travel needs and provide them with suitable travel solutions. Promote and sell Air India's products and services, including flight tickets, holiday packages, and additional amenities.
2. Reservation Management: Assist customers in making flight reservations, booking accommodations, and arranging other travel-related services. Ensure accurate and timely processing of reservations and maintain customer records.
3. Product Knowledge: Stay updated on Air India's products, services, fares, and promotions. Provide accurate and detailed information to customers, addressing their queries and concerns professionally.

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Skills and Qualifications:

• Customer Focus: Strong customer service skills with a genuine desire to assist and satisfy customers. Ability to build rapport, handle customer inquiries, and provide excellent service.
• Sales Acumen: Proven sales abilities with the ability to identify customer needs and upsell products or services. Persuasive communication and negotiation skills to close sales and achieve revenue targets.
• Communication Skills: Excellent verbal and written communication skills in English and Hindi. Ability to explain complex information clearly and effectively to customers.
• Attention to Detail: Meticulous and accurate in processing reservations and maintaining customer records. Ability to handle multiple tasks simultaneously while ensuring data integrity.