Snapdeal Recruitment 2023

We are looking for a highly motivated and experienced Customer Support Executive to join our team. The ideal candidate will have a strong understanding of customer service principles and be able to provide excellent customer service to Snapdeal's customers.

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Responsibilities:

• Provide information about Snapdeal's products and services, such as understanding the customer's needs, providing the customer with information about the products and services that are available, and answering the customer's questions
• Process customer transactions, such as understanding the customer's request, processing the transaction, and providing the customer with the confirmation
• Handle customer complaints, such as understanding the customer's complaint, investigating the complaint, and taking steps to resolve the complaint

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Skills:

• Excellent written and verbal communication skills
• Strong customer service skills
• Proficient in Microsoft Office Suite
• Knowledge of Snapdeal's products and services
• Ability to work independently and as part of a team
• Ability to manage multiple tasks simultaneously