Tech Mahindra Careers 2023

The Customer Service Trainee is responsible for providing customer support to Tech Mahindra customers. This includes answering customer inquiries, resolving customer issues, and providing information about Tech Mahindra products and services. The ideal candidate will have a strong customer service skills, as well as the ability to learn quickly and work independently.

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Responsibilities:

• Answer customer inquiries by phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide information about Tech Mahindra products and services
• Work with other customer service representatives to ensure a consistent level of service
• Follow up with customers to ensure their satisfaction

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Skills:

• Strong customer service skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to learn quickly and work independently
• Ability to work under pressure