Vedantu Recruitment 2023

The Front Office Coordinator is responsible for providing support to Vedantu's customers through a variety of channels, including phone, email, and chat. This role will work closely with the customer service team to ensure that customers have a positive experience with Vedantu.

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Responsibilities:

• Answer customer inquiries and resolve issues
• Provide information about Vedantu's products and services
• Schedule appointments and book classes
• Follow up with customers to ensure their satisfaction
• Escalate customer issues to the appropriate team as needed
• Maintain customer records and data
• Other customer service duties as assigned

Vedantu Jobs Near Me

Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Proficient in Microsoft Office Suite
• Experience with customer relationship management (CRM) software