Vistara  Career 2023

Vistara, a premier airline in India, is offering exciting career opportunities for Customer Service Trainees to join our team in 2023. As a Customer Service Trainee, you will play a crucial role in delivering exceptional customer service, ensuring passenger satisfaction, and contributing to the overall success of our airline. This position is ideal for individuals who are passionate about providing excellent customer experiences, have strong interpersonal skills, and are willing to learn and grow in the aviation industry.

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Responsibilities:

1. Greet passengers with a warm and friendly demeanor, assist with check-in procedures, and provide information regarding flight schedules, boarding gates, and baggage requirements.
2. Handle passenger inquiries, complaints, and requests in a professional and empathetic manner, ensuring prompt resolution and customer satisfaction.
3. Assist passengers with special needs, including unaccompanied minors, elderly passengers, and passengers with disabilities, ensuring their comfort and safety throughout their journey.

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Skills and Qualifications:

• High school diploma or equivalent qualification.
• Excellent communication and interpersonal skills, with a customer-centric mindset and a passion for delivering exceptional service.
• Ability to remain calm and composed in stressful situations and handle passenger concerns with empathy and professionalism.
• Strong problem-solving abilities and the ability to think quickly on your feet.
• Flexibility to work in shifts, including weekends, holidays, and evenings.
• Good teamwork and collaboration skills to work effectively with diverse teams in a fast-paced environment.
• Basic computer literacy and proficiency in using airline-specific software or reservation systems is a plus.