Position title
Vistara Careers 2023 - Job Opportunities - Customer Support Analyst Post
Job Location
India
Remote work from: IND
Base Salary
Rs.11,300-Rs.19,600 Per month
Qualifications
Graduate, 12th
Employment Type
Full-time
Description
Vistara Careers 2023
Vistara is a joint venture between Tata Sons Limited and Singapore Airlines Limited and is India's finest full-service airline. We are looking for highly motivated and customer-centric Customer Support Analysts to join our team.
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Responsibilities:
- Analyze customer feedback and data to identify trends and areas for improvement.
- Develop and implement customer support strategies and initiatives.
- Work with cross-functional teams to resolve customer issues and improve the customer experience.
- Track and report on customer satisfaction metrics.
- Manage a team of customer support representatives.
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Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and other relevant software.
- Experience with customer relationship management (CRM) systems is a plus.
Hiring organization
Date posted
November 13, 2023
Valid through
March 31, 2024
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