Vistara Careers 2023

We are looking for a talented and motivated Customer Service Manager to join our team. The ideal candidate will have a strong track record of success in leading and managing customer service teams. They will also have a deep understanding of the aviation industry and be able to provide excellent customer service.

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Responsibilities:

• Lead and manage the customer service team
• Develop and implement customer service standards and procedures
• Monitor and evaluate customer service performance
• Provide training and support to the customer service team
• Resolve customer complaints and issues
• Represent Vistara at customer service events and forums

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Skills:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Strong analytical and problem-solving skills
• Knowledge of the aviation industry is a plus
• Experience with customer relationship management (CRM) software is a plus