Vistara Career 2023

The Customer Support Analyst is responsible for providing excellent customer service to Vistara's customers. The ideal candidate will have a strong understanding of customer service principles and procedures, as well as excellent communication and interpersonal skills.

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Responsibilities:

• Answer customer queries and complaints via phone, email, and social media
• Escalate customer issues to the appropriate department as needed
• Resolve customer issues in a timely and efficient manner
• Maintain customer records and update them as needed
• Contribute to the development and improvement of Vistara's customer service policies and procedures

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Skills:

• Strong understanding of customer service principles and procedures
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Strong problem-solving and analytical skills