Whitehat JR Career 2023

The Call Center Representative is responsible for providing excellent customer service to Whitehat Jr customers. This includes answering questions, resolving issues, and providing support. The Call Center Representative must be a highly motivated and customer-oriented individual with excellent communication skills.

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Responsibilities:

• Answer customer questions about Whitehat Jr's products and services
• Resolve customer issues
• Provide support to customers
• Escalate issues to the appropriate team as needed
• Maintain accurate records of customer interactions

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Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficient in using a variety of customer service software
• Ability to work flexible hours, including nights, weekends, and holidays