Zomato Careers 2023

Zomato is looking for highly motivated and customer-oriented individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing excellent customer service to our users and resolving their issues in a timely and efficient manner. You will also be responsible for collecting feedback from users and identifying areas for improvement.

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Responsibilities:

• Provide excellent customer service to Zomato users
• Resolve user issues in a timely and efficient manner
• Collect feedback from users and identify areas for improvement
• Escalate complex issues to the appropriate team
• Maintain a positive and helpful attitude

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Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Good problem-solving skills
• Ability to learn quickly and adapt to new situations