Position title
Zomato Recruitment 2023 - All Jobs For You - Customer Support Engineer Post
Job Location
India
Remote work from: IND
Base Salary
Rs.15,000-Rs.21,000 Per month
Qualifications
Graduate, 12th Pass
Employment Type
Full-time
Description
Zomato Careers 2023
Zomato is India's leading food delivery platform. We are looking for highly motivated and customer-centric Customer Support Engineers to join our team.
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Responsibilities:
- Provide excellent customer support to Zomato's customers via phone, email, and chat.
- Resolve customer issues and answer their questions.
- Provide product recommendations and troubleshooting assistance.
- Build rapport with customers and create a positive brand experience.
- Identify and escalate complex technical issues to the appropriate team.
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Skills:
- Excellent communication and interpersonal skills.
- Ability to listen empathetically and resolve customer issues calmly and effectively.
- Strong product knowledge of Zomato's food delivery platform.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and other relevant software.
Hiring organization
Date posted
October 16, 2023
Valid through
March 31, 2024
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