Position title
BYJU'S Recruitment 2023 - Jobs - Customer Service Manager Post
Job Location
India
Remote work from: IND
Base Salary
Rs.15,600-Rs.18,700 Per month
Qualifications
Graduate, 12th pass
Employment Type
Full-time
Description
BYJU'S Recruitment 2023
BYJU'S is looking for a highly motivated and experienced Customer Service Manager to join our team. The ideal candidate will have a strong track record of success in customer service management, as well as experience in the education industry.
BYJU'S Careers
Responsibilities:
- Develop and implement customer service strategies and processes
- Manage and develop a team of customer service representatives
- Build and maintain relationships with key customers
- Track and analyze customer service performance
- Identify and resolve customer issues
- Ensure that customers have a positive experience with BYJU'S
BYJU'S Jobs Near Me
Skills:
- Bachelor's degree in Business Administration, Marketing, or a related field
- 5+ years of experience in customer service management, preferably in the education industry
- Strong leadership and motivational skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
Hiring organization
Date posted
November 18, 2023
Valid through
March 31, 2024
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